PATIENTS RIGHT
& RESPONSIBILITIES
The employees and medical staff of Emory Hospitals recognize
that you are an individual with unique needs and perspectives.
The following reflects your rights and responsibilities as we
work with you to provide your care.
YOU HAVE A RIGHT
TO:
Participate in the development and implementation of your plan
of care
Make informed decision of regarding your care
Know who is responsible for coordinating your care
Receive considerate and respectful care
Receive appropriate assessment and management of pain
Ask for and receive complete and understandable information about
your condition and care
Request and/or refuse treatment
Have access to treatment facilities that are available and medically
indicated
Request auxiliary aids when necessary for effective communication
Receive respect for your cultural and spiritual beliefs
Formulate advance directives and expect that hospital staff will
honor these directives
Have a family member or representative of your choice notified
promptly of your admission to the hospital
Have your attending physician notified promptly of your admission
to the hospital
Have a right to personal privacy
Receive private and confidential care
Receive your explanation of your bill
Request information contained in your medical record and expect
to receive it within a reasonable time frame
Expect that confidentiality of information in your medical record
will be maintained
Voice concerns to hospital or medical staff or office of patient
relations without fear of reprisal or discrimination
File a complaint with the State Agency as well as or instead of
utilizing the hospital’s grievance process
Request assistance for concerns and receive a response from appropriate
hospital representatives
Ask for and receive guidance from the hospital Ethics Committee
Be free from any restraint or seclusion that is not clinically
necessary or necessary in an emergency situation
YOU HAVE A RESPONSIBILITY
TO:
Provide complete and accurate health, medical and insurance information,
including an advance directive if you have one
Show consideration for others around you, including other patients
and staff
Ask questions when you are in doubt
Communicate changes in your health and/or condition to your caregivers
Follow your caregivers’ instructions or discuss with them any
obstacles you may have in complying with your prescribed treatment
plan
Accept responsibility for refusing treatment or not following
your treatment plan
Be aware that your right to be involved in your plan of care does
not include receiving medically unnecessary treatment
Meet financial obligations associated with the health care services
received
Follow all hospital rules affecting patient conduct and care
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